Tech help, without the jargon.
Patient, friendly help with your own computers, phones and Wi-Fi — from a neighbor who explains what went wrong in words that make sense. No question is too basic.
What we help with.
We diagnose the problem, fix it, and explain what happened along the way — so it's less frightening the next time.
Remove the infection, clean up the adware, and set up protection so it doesn't happen again.
Find out why, fix what we can, and tell you honestly when it's time to replace it.
Dead zones, slow speeds, and the back bedroom that never worked. Usually about an hour.
Connected, configured, and printing reliably — wired or wireless.
Get your photos and documents somewhere safe, and get back the ones you thought were gone.
A new phone, tablet or laptop set up properly, with everything moved across from the old one.
One-on-one lessons.
Sessions at your pace, on your own device, about the things you actually want to do. We teach you to use it confidently rather than just fixing it for you.
- Email, video calls and messaging — inbox, attachments, Zoom, FaceTime, group texts.
- Spotting scams: phishing emails, fake virus warnings, and the phone call about your "computer license".
- Photos: getting them off the phone, organized, backed up and shared with family.
- Passwords, without a notebook — one password manager, set up and explained.
- AI tools, plainly: what ChatGPT and the rest are good at, what they get wrong, and how to check.
$125 an hour, same as everything else. Most people book an hour and leave with notes.
Questions people ask.
What does it cost?
$125 an hour, with a half-hour minimum. No trip fee inside the service area, and we'll tell you the likely total before we start.
Do you come to the house?
Yes — that's usually the fastest way to fix Wi-Fi, printers and anything with a cable behind it. We cover Oceanside · Vista · Carlsbad · Encinitas · San Marcos · Escondido. Some things we can do remotely if you'd rather not have anyone over.
Is any question too basic?
No. The whole point of this line is that nobody makes you feel silly for asking. If something has been bothering you for a year, that's exactly the thing to ask about.
Do I have to sign anything?
No contract, no plan, no subscription. You call when something is wrong, and you pay for the time it takes.
Do you do this for businesses too?
Repairs, hardware buying and general troubleshooting, yes — the same rate. There's a page for that: see IT support. We also build websites and look after hosting and business software.
Call, tell us what it's doing, and we'll tell you honestly whether it needs a visit.
Book a visit Or call (619) 485-0064